---
title: Starter Plan – Getting Started Guide - Maaz
description: Get started with the Starter Plan, find answers to common questions, and learn how to contact Customer Support when you need help.
---
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1. [Customer Support Knowledge Base - Maaz](https://portal.pixcell.agency/?hsLang=en)
2. [Getting started](https://portal.pixcell.agency/getting-started?hsLang=en)
# Starter Plan – Getting Started Guide - Maaz
**Welcome to the Starter Plan**
Welcome to the Starter Plan. This guide covers the basic information you need to get started and find support when you need it.
### Getting Started
Start by making sure your account and users are set up correctly. If you are having trouble accessing your account, check that you are using the correct login details.
### Common Questions
**I can't access my account.**
Check your login details first. If you are still unable to access your account, contact Support.
**I have a general question.**
Check the Knowledge Base for relevant information. If you cannot find what you need, submit a support request.
**I need technical help.**
Submit a Technical Support request with a description of the issue and any relevant details. Our Support Team will review the request.
### Need More Help?
If you cannot find the answer here, contact Customer Support and provide as much information as possible about the issue.
- [FAQs](https://portal.pixcell.agency/faqs?hsLang=en)
- [Getting started](https://portal.pixcell.agency/getting-started?hsLang=en)
- [Troubleshooting](https://portal.pixcell.agency/troubleshooting?hsLang=en)
- [General](https://portal.pixcell.agency/general?hsLang=en)
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